Terms and Conditions

These General Terms and Conditions (hereinafter: GTC) apply to the manufacturing, machining, maintenance, design and procurement services provided by Gyulai Gépműhely Kft. (hereinafter: the Contractor). The GTC form an inseparable part of every contract between the Contractor and the Customer, unless the parties agree otherwise in writing.

Contracting party (Contractor)

1. Definitions, scope of the GTC

Contractor: the company identified in the table above. Customer: the natural or legal person ordering products or services from the Contractor. Product: the part, workpiece or machine manufactured, machined, renovated or procured by the Contractor, as well as the service performed.

The GTC govern every offer, order confirmation and performance of the Contractor. The Customer’s own purchasing conditions become part of the contract only if the Contractor has expressly accepted them in writing.

The Contractor’s services are of a business-to-business nature. In contracts concluded with a consumer, the rights granted to the consumer by law prevail over these GTC.

2. Offer, order, conclusion of the contract

Unless indicated otherwise, the Contractor’s offer is valid for 30 days from its date of issue and relates to the technical content, quantity and deadline specified therein.

The contract is concluded when the Contractor confirms the Customer’s written order in writing. A statement made by e-mail also qualifies as written form.

An order is ready for production if it contains the necessary technical documentation (drawing, 3D model, tolerances, material grade, surface treatment, quantity, requested deadline). The Contractor is not liable for delays caused by incomplete documentation.

A confirmed order may only be modified or cancelled with the Contractor’s written consent; in such a case the Customer shall reimburse the material, labour and machine-time costs already incurred.

3. Prices and payment terms

Unless agreed otherwise, the Contractor’s prices are net prices subject to the applicable value added tax. Prices do not include the costs of packaging, transport, customs and insurance.

Payment is due by bank transfer within 8 calendar days of the invoice date, unless the parties have agreed otherwise. For new customers, as well as for bespoke or high-value production, the Contractor may request an advance payment.

In the event of late payment the Contractor may claim default interest under Act V of 2013 on the Civil Code and the flat-rate recovery fee, and may suspend further performance until the debt is settled.

The delivered product remains the property of the Contractor until the purchase price has been paid in full (retention of title).

4. Performance, delivery, risk of loss

The deadline for performance runs from the confirmation of the order or, if later, from the receipt of the documentation, material or advance payment to be provided by the Customer.

Unless agreed otherwise, the place of performance is the Contractor’s premises. The risk of loss passes to the Customer upon handover of the product or upon handover to the first carrier.

The Contractor is entitled to partial performance and, in the case of series production, to a customary deviation (± 5%) from the ordered quantity, provided this does not prejudice the legitimate interests of the Customer.

If the Customer fails to take delivery at the agreed time, the Contractor may charge a storage fee and may issue the invoice as of the date of notification of completion.

5. Material and documentation provided by the Customer

The Customer is responsible for the correctness and completeness of the technical documentation provided (drawing, 3D model, tolerance specifications). The Contractor manufactures according to the documentation and is not liable for consequences arising from incorrect or incomplete data.

Where the raw material is supplied by the Customer, the Contractor accepts no liability for the material grade or for scrap resulting from material defects; the machining fee remains payable in such cases as well.

The Customer warrants that performance of the order does not infringe the intellectual property rights of any third party and indemnifies the Contractor against all related claims.

6. Quality, warranty, notice of defects

The Contractor performs in the quality set out in the order and the technical documentation. In the absence of a specific stipulation, general industrial tolerances (ISO 2768-mK) apply.

The Customer shall inspect the product upon receipt. Quantity discrepancies and defects identifiable by visual inspection must be reported in writing within 8 days of receipt; hidden defects within 8 days of discovery.

In the case of a justified complaint the Contractor shall, at its option, repair or re-manufacture the product or grant a proportionate price reduction. The Customer may return the product or have it repaired by a third party only with the Contractor’s prior written consent.

Warranty claims may be enforced for 1 year from performance, unless the parties have agreed otherwise in writing or a longer period is prescribed by law.

7. Limitation of liability

Save for breaches committed intentionally and those causing harm to human life, physical integrity or health, the Contractor’s liability is limited to the net value of the order concerned.

The Contractor is not liable for loss of profit, production downtime or other indirect or consequential damages.

This clause does not affect the Customer’s rights under mandatory law that cannot validly be limited.

8. Confidentiality, intellectual property

The parties shall keep confidential, without limitation in time, any business secret that comes to their knowledge during performance of the contract, and shall not disclose it to third parties.

Drawings, models and know-how handed over by the Customer remain the property of the Customer and are used by the Contractor solely for performing the order.

Manufacturing technology, tooling and fixture designs developed by the Contractor at its own expense are the intellectual property of the Contractor. The Contractor publishes photographs of completed work as a reference only with the Customer’s consent.

9. Force majeure

Neither party is liable for breach of contract caused by an unavoidable external cause that could not be foreseen at the time of conclusion (in particular: natural disaster, fire, epidemic, war, strike, energy supply failure, official measures, shortage of raw materials).

The affected party shall notify the other party of the force majeure event in writing without delay. The deadline for performance is extended by the duration of the impediment; if the impediment lasts more than 60 days, either party may withdraw from the contract.

10. Data processing

The Contractor processes personal data obtained in the course of performing the contract and maintaining contact in accordance with the Privacy Policy and the provisions of the GDPR. Information on the cookies used on the website is available in the Cookie Policy.

11. Governing law, disputes

The contract and these GTC are governed by Hungarian law, in particular Act V of 2013 on the Civil Code. The parties exclude the application of the UN Convention on Contracts for the International Sale of Goods (CISG).

The parties shall primarily settle their disputes by negotiation. Failing this, the Hungarian court having jurisdiction at the Contractor’s registered seat shall proceed, in accordance with the rules on competence.

The invalidity of any provision of these GTC does not affect the validity of the remaining provisions.

12. Amendment of the GTC

The Contractor may amend the GTC unilaterally; the amendment enters into force upon publication on the website and applies to orders confirmed thereafter. Orders already confirmed remain governed by the GTC in force on the date of the order.

These GTC were drawn up in Hungarian; the foreign-language versions are translations for information purposes only. In case of any discrepancy, the Hungarian text prevails.

Effective from: 18 August 2026